I forgot my password or my password has expired. How to reset it?

Step 1

In the login window click Reset your password.

Step 2

Re-type the code from the picture in the form and enter your TransId (or the email address assigned to your account). Click Ok.

Step 3

You will receive an automated message to your email address. Open it and click on the link.

Step 4

Clicking the link will redirect you to the page with the form to create a new password. Create the new password and confirm it by typing it again (do not enter the code from the email message as a new password). Select the appropriate consents to the processing of personal data and click Ok.

You can also enter the code from the message into the password reset form in the Trans program login window (step 2 of 3) and then enter the new password and confirm it.