How to use TransMessenger application?

TransMessenger is a mobile application available for your Android device to be downloaded for free from Google Play. It is a mobile messenger that allows you to talk with people in your contact list, counterparties and colleagues, in the Trans.eu System, anywhere, anytime.

For conversations via the application, you need to be connected to a Wi-Fi network or to have an active data transfer in the network. To view archived conversations, you do not need a connection to the Internet.

To start using the TransMessenger:

1. Download and install the application on your device.

2. Open the app and log into your account in the Trans.eu System, giving your TransId and password. If you do not have a company account in the Trans.eu System – sign up.

3. After logging in to the application, the first view you see will be the list of current messages, your conversations.

When logging for the first time, you will see this start-up view:

4. Go to your contacts – during the first logging, they will be loaded into the application. You can start conversations with people on your list.

5. All the conversation via the TransMessenger application are archived. You can access them in the application.

6. You can start a conversation with any person on your list. Simply press the conversation icon and select the interlocutor:

This opens the conversation view, where you can exchange messages or make phone calls with a given person.

TransMessenger application runs in the background when you are logged in.

When someone from your contact list writes to you, you will receive a notification on your device.

There are no fees for sent messages – the app is free and there are no additional charges for using it, apart from potential data transfer costs.

Important: currently, the system does not allow logging into TransMessenger application and Trans.eu program on your computer by using the same TransId.

If you want to use your account in the Trans.eu System at the same time as in the mobile application, instead of the computer program, log into the Internet version of the system on: system.trans.eu.

For the driver

TransMessenger is integrated with the driver mobile application, TransTask. With both applications, you can not only report the task progress to the dispatcher, but also converse with them. Without the TransMessenger application, the conversations in the driver application are not possible.

Find more about the TransTask application.