Why did my status in the system switch to „Unavailable”?

There are several reasons possible:

  • The user’s status is set to Unavailable. You can check and change your status to Available by right-clicking on the Trans icon located in the lower-right corner of the screen.
  • The proxy server is not set properly.
  • The network cable may be disconnected: from a computer, a network socket, a hub, a router, or a modem.
  • Another device that provides access to the internet is disconnected – check all the necessary connections.
  • No active network connection. It is best to run the website by using a web browser
  • Due to the incomplete or incorrect download of the program update, it may be blocked. In this case turn it off and on again.
  • Network or Internet access servers are overloaded.